HAMILTON COUNTY

ENERGY ASSISTANCE

 

PROGRAM INFORMATION

EAP 2020-2021 season is November 1, 2020  through May 14, 2021

The Energy Assistance Program (EAP) is one of several programs and services available thru Good Samaritan Network in Hamilton County. The Energy Assistance Program (EAP) provides one-time financial assistance to low-income households to maintain utility services during the winter heating season.

 

Use this site to complete an application and confirm required documents that must accompany your application. Please be sure to review your eligibility and income limits. Also be clear about your privacy and disconnect options.  

Hamilton County Energy Assistance Program 

  • EAP EMAIL: eap@gsnlive.org

  • EAP PHONE: 317-842-2603, x205 

  • FAX: 317-842-4766

Indiana's Energy Assistance Program provides one-time financial assistance to low-income households to maintain utility services during the winter heating season. During cold winter months, this program helps prevent utility companies from shutting off home heating services to low-income families.

Homeowners and renters including households whose cost of heat is included in the rent can apply. Eligibility is based on household size and the gross annual income of every household member,18 years of age or older. ​

Heating and electric bills can be difficult to pay. For moderate to low income households, apply to see if Good Samaritan Network (EAP) can help! Benefit amounts vary based on application details.

You can apply for assistance in the following ways:

  • Download and Print a PDF Application here, then:

  • Email your completed application to eap@gsnlive.org

  • Fax your completed application to 317-842-4766

  • Drop Off or Mail your completed application to:

 

Good Samaritan Network

12933 Parkside Dr.

Fishers, IN 46038

  • Call 317-842-2603, x205, to request an application be mailed to you

Or

​How long will it take before I get my benefit?

 

Local Service Agencies (LSA), like Good Samaritan Network, may take 55 days to determine if you are eligible, and it may take an additional 30 days for the utility company to process your benefit.

PLEASE CONTINUE TO PAY YOUR UTILITY BILLS while waiting for your EAP benefit to appear on your account.

WINTER ASSISTANCE

 
Image by Terry Vlisidis

Winter Assistance Program

 

  • Funds are applied directly to the person’s energy account (no cash is given).

  • Additional funds (crisis/cares act) may be available if services are disconnected or in danger of disconnection,  or if a member of your household experienced a direct economic loss due to the public health emergency (March 6, 2020 – November 1, 2020 ).

  • An Energy Assistance Program recipient is protected from having their regulated utility disconnected between December 1 and March 15.

  • DO NOT mail in an application IF you have an actual DISCONNECT notice. Instead, contact our office: 317-842-2603, x205.

  • Processing applications may take 55 days to determine if you are eligible, and it may take an additional 30 days for the utility company to process your benefit. You will receive a letter in the mail or by email advising you of your benefit.

  • PLEASE CONTINUE TO PAY YOUR UTILITY BILLS while waiting for your EAP benefit to appear on your account.

ELIGIBILITY

 

Eligible Activities and Funding

 

This program provides assistance through a fixed benefit amount for the cost of the primary source of heat which includes, but is not limited to:

•    Oil
•    Electricity
•    Natural gas
•    Propane
•    Kerosene
•    Wood
•    Coal

 

If eligible, discounts are automatically given on:

•   Duke Electric  LED bulbs
•   Vectren & Citizens  Gas bills 

 

Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1 to May 14 except when the cost of heating is included in the rent.

Eligibility Details

 

There are a variety of factors that impact the eligibility of a household. Eligibility determination is based on three months of income. (Monthly Income and Annual Income listings are reference only.) You may receive Energy Assistance if your income does not exceed the below income limits. 

 

You can also contact the National Energy Assistance Referral Hotline at (866) 674-6327, if you need help figuring out what is available in your community. There may be other programs operated by your local LIHEAP office, utility company, or other charities to help you pay your energy bill. 

REQUIRED DOCUMENTS

 

Required Information - No Exceptions

 

PROVIDE COPIES ONLY - NO ORIGINALS

 

NOTE:  Make COPIES (ONLY) of these documents. Missing documents will DELAY the processing of the application.

  • Copies of these documents are required for ALL applications.

  • A completed and signed application. 

  • Proof of income for the past 3 months for all household members age 18 and over except full-time students.

  • Please provide proof of enrollment in school (report card, student schedule, a letter from the school, etc.) for students over 18 who have income.

  • An Income Verification Affidavit for any household member age 18 and over with zero income for any of the last 3 months.

  • For anyone collecting Unemployment Benefits the Indiana Workforce Development form is needed.        

  • For the applicant only, a copy of a state or federally issued photo ID such as a driver’s license, military ID, or passport.

  • For each household member age one and over, a valid social security number. To prove that you have a social security number, you will need to provide a copy of your Social Security Card, a REAL ID or US Passport. If there are household members who do not have a valid social security number, the household may still be eligible for EAP benefits. Anyone in this situation should contact our office.

  • A copy of your most recent utility bill for both heat and electricity. EAP benefits will be paid to utility vendors directly.

  • If you have utilities in the rent, you must provide a current lease or Landlord Affidavit signed by your landlord, stating that the utilities are in the Landlord’s name.

  • Complete the "Energy Education Training Survey" and return it with the application.

​​

Additional information may be required on a case by case basis

 

DISCONNECTS

 

Disconnect Note

 

For Hamilton County, you will contact the Good Samaritan Network (317-842-2603, x205). After your phone interview you may need to schedule a timely appointment to be seen to resolve your disconnect status. 

​Actual DISCONNECTS are shown at the top right corner of your statement, or online at the due date.

If you are in DISCONNECT, please do not mail your application! A mail-in application may take too long to process to prevent being disconnected! Please call (317-842-2603, x205) and make an appointment.

 

What other kinds of Utility Assistance is available?

 

The EAP program may not be able to cover all of your utility bills or you may not be eligible in certain circumstances. Other resources for utility assistance include:

  • ​Connect2Help: Dial 2-1-1 or visit 211 Online

  • Township Trustee

  • Salvation Army

  • Catholic Charities

 

APPLICATIONS

PDF Applications

Click the above PDF button/link to download and print your energy assistance application for completion by hand. This packet contains ENGLISH and SPANISH application pages. Print the pages you need. Review the information needed, write the application information clearly, sign your application and provide copied documents with the application. Then email, fax, drop off or mail the application.

Another option is to register ONLINE with the State. Click the above link to complete your energy assistance application directly ONLINE with the State. Follow the steps listed. You will be required to register and create a password. 

Use a PDF to complete the application, provide copied documents as requested here and mail to Good Samaritan Network as soon as possible: 

 

​Good Samaritan Network

12933 Parkside Dr.

Fishers, IN 46038

Reminders

Documents

Be sure you have included all required documents with your application before submitting it. Missing documents will delay the processing of your application. 

Scanning

If you scan documents to be attached to a fax or email. Be sure the scan is clear and readable. Documents that cannot be clearly printed, or won't print, will delay the processing of your application. 

Email Providers

 

Recognize that some email providers have size limitations, and often including attachments can delay email delivery. 

EAP ASSISTANCE and OFFICE HOURS

 

Assistance and Office Hours 

 

  • All Hamilton County Energy Assistance calls can be made directly to

  • Good Samaritan Network
    Hamilton County 
    317-842-2603, x205 
    Monday – Friday 9:00 A.M. – 4:30  P.M.
    (A skeleton staff  may be available during specified after-hours and holidays.)

  • Appointments will be available ONLY for clients that are in actual DISCONNECT (shown at the top right corner of your statement/invoice, or online at the due date).

  • All other applications -with required documents- must be mailed-in, dropped off, or emailed (when scanning documents to email, please be sure they are clear scans and size appropriate, before attaching)

  • You may also apply online https://ihcda.rhsconnect.com

  • Hamilton County EAP Email:  eap@gsnlive.org

PRIVACY - APPEAL - INFORMATION

 
Appeal

Click here to access information regarding your appeal rights and rights to a timely processing of your Energy Assistance Program application.

Privacy

Click here to access Privacy Notice and Rights and Responsibilities.

You can also contact the National Energy Assistance Referral Hotline at (866) 674-6327 if you need help figuring out what is available in your community. There may be other programs operated by your local LIHEAP office, utility company, or other charities or nonprofits to help you pay your energy bill. 
Federally Funded

The Low Income Home Energy Assistance Program (LIHEAP) is a United States federal social services program first established in 1981 and funded annually through Congressional appropriations. 

EAP Management

The State of Indiana manages EAP policy and operations. Public comment is welcome during a specific "public comment period" as announced and scheduled. Contact the State of Indiana EAP for details.​​

Hamilton County

Energy

Assistance

Program

Meeting People At Their Need

The Energy Assistance Program provides financial assistance to low-income households to maintain utility services during the winter heating season for Hamilton County families.

The program assists people from November 1st of each year until May 15 of the following year. 

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Client Assistance

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Gleaners

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Financial Assistance

Office Hours:

Mon - Fri: 9am - 4:30pm

Closed all holidays.

Good Samaritan Network

12933 Parkside Drive

Fishers, IN 46038

Tel: 317.842.2603

Fax: 317.842.4766

 

If you call after hours please leave a message with details. Speak clearly and leave a contact phone. 

Good Samaritan Network is a 501(c)(3) organization

(TIN 20-4371453)

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