Hamilton County Energy Assistance Program
General questions - Hamilton County EAP Email: firstname.lastname@example.org
The Energy Assistance Program (EAP) provides financial assistance to low-income households to maintain utility services during the winter heating season.
Indiana's Energy Assistance Program provides financial assistance to low-income households to maintain utility services during the winter heating season. During cold winter months, this program helps prevent utility companies from shutting off home heating service to low-income families. During hot summer months, the Energy Assistance Program provides limited funds for the purchase of fans, distributed at the local level.
The Low Income Home Energy Assistance Program (LIHEAP) is a United States federal social services program first established in 1981 and funded annually through Congressional appropriations.
Homeowners and renters including households whose cost of heat is included in the rent can apply. Eligibility is based on household size and the gross annual income of every household member,18 years of age or older.
Being qualified for LIHEAP does not guarantee that you will receive help. This depends on how much LIHEAP funds are available for the year. On average, about 20% of households that are qualified for LIHEAP receive benefits. When LIHEAP funds run out for the year, no more benefits can be given out until more funds are made available by Congress.
Energy Education is available to help individuals learn ways to conserve energy, which will help to reduce heating and cooling expenses if used properly. Completing the Energy Education Training Survey and being approved for Energy Assistance will allow households to receive additional tips, tools, and ideas for conserving energy in your home.
How long will it take before I get my benefit?
Local Service Agencies, like GSN, may take 55 days to determine if you are eligible, and it may take an additional 30 days for the utility company to process your benefit. PLEASE CONTINUE TO PAY YOUR UTILITY BILLS while waiting for your EAP benefit to appear on your account.
Eligible Activities and Funding
This program provides assistance through a fixed benefit amount for the cost of the primary source of heat which includes, but is not limited to:
• Natural gas
If eligible, discounts are automatically given on:
• Electric bills
• Gas bills
Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to May 15th except when the cost of heating is included in the rent.
Winter Assistance Office Hours
All Hamilton County Energy Assistance calls can be made directly to
Good Samaritan Network
Monday – Friday 9:00 A.M. – 4:30 P.M.
(A skeleton staff may be available during specified
after-hours and holidays.)
Appointments will be available ONLY for clients that are in actual DISCONNECT (not just a disconnect reminder or notice).
All other applications must be mailed-in, dropped off (with required documents), apply online, or applications can be submitted via email:
Hamilton County EAP Email: email@example.com
For Hamilton County, you will contact (by phone) Good Samaritan Network (317-842-2603, x205) to schedule a timely appointment to be seen in order to resolve your disconnect status. ONLY for actual DISCONNECTS (not reminders or notices).
If you are in DISCONNECT, please do not mail your application! A mail-in application may take too long to process to prevent being disconnected! Please call and make an appointment with your local service provider or call 2-1-1.
What other kinds of Utility Assistance is available?
The EAP program may not be able to cover all of your utility bill or you may not be eligible in certain circumstances. Other resources for utility assistance are:
Connect2Help: Dial 2-1-1
Click the above PDF button/link to download and print your energy assistance application for completion by hand. Review the information needed, print the application information clearly, sign your application and provide copied documents with the application. Then drop off or mail the application.
*We don't know when or if this "fillable" application will be available."
Use a PDF to complete the application, provide copied documents as requested here and mail to Good Samaritan Network as soon as possible:
Good Samaritan Network
12933 Parkside Dr.
Fishers, IN 46038
Winter Assistance Program
The program assists people from November 1st of each year until May 15 of the following year. There are no funds available from May 15 until November 1st.
TO APPLY November 1st through May 15th: use the link provided to print out and complete the application, and make copies of required documents (see list below) to send with the application. For Hamilton County - send the completed application and documents directly to:
Good Samaritan Network
12933 Parkside Dr.
Fishers, IN 46038
One-time assistance is available to families and individuals to help with the cost of their heat and/or electric bills.
Funds are applied directly to the person’s energy account (no cash is given).
Additional funds (crisis) may be available if services are disconnected, in danger of disconnection, or if the applicant needs bulk fuel at the time of application.
An Energy Assistance Program recipient is protected from having their regulated utility disconnected between December 1 and March 15.
DO NOT mail in an application IF you have an actual DISCONNECT notice as it can take up to 55 days to process. Instead, contact our office: 317-842-2603, x205.
Processing applications may take 55 days to determine if you are eligible, and it may take an additional 30 days for the utility company to process your benefit. PLEASE CONTINUE TO PAY YOUR UTILITY BILLS while waiting for your EAP benefit to appear on your account.
Required Information Needed
NOTE: Make COPIES (ONLY) of these documents. Missing documents will DELAY the processing of the application.
Copies of these documents are required for ALL applications.
A completed and signed application.
Proof of income for the past 3 months for all household members age 18 and over except full-time students. Please provide proof of enrollment in school (report card, student schedule, a letter from the school, etc) for students over 18 who have income.
Proof of any benefits you may have such as Social Security, SSI or Disability.
If you have had zero income for any month during the eligibility period, please fill out the Income Verification Affidavit. The IVA is required if the applicant had zero income for any month in the eligibility period, not just zero income total for the entire period. A separate IVA is required for each applicant household member age 18 or over who has had zero income for any month during the eligibility period.
For the applicant only, a copy of a state or federally issued photo ID such as a driver’s license, military ID, or passport.
For each household member age one and over, a valid social security number. To prove that you have a social security number, you will need to provide a copy of your Social Security Card, a REAL ID or US Passport. If there are household members who do not have a valid social security number, the household may still be eligible for EAP benefits. Anyone in this situation should contact our office.
A copy of your most recent utility bill for both heat and electric. EAP benefits will be paid to utility vendors directly.
If you have utilities in rent, you must provide a current lease or Landlord Affidavit signed by your landlord, stating that the utilities are in the Landlord’s name.
There may be other documents required. If you are unsure, please contact us directly (317-842-2603, x205).
Once your application is complete and you have gathered the required documents, please mail or drop them off at our office.
Complete the "Energy Education Training Survey" and return with the application.
Additional information may be required on a case by case basis
You can also contact the National Energy Assistance Referral Hotline at (866) 674-6327, if you need help figuring out what is available in your community. There may be other programs operated by your local LIHEAP office, utility company, or other charities to help you pay your energy bill.
Click here to access information regarding your appeal rights and rights to a timely processing of your Energy Assistance Program application.
Click here to access Privacy Notice and Rights and Responsibilities.
There are a variety of factors that impact the eligibility of a household.
You may receive Energy Assistance if your income does not exceed the below income limits.
National Energy Assistance Referral Hotline - (866) 674-6327
The State of Indiana manages EAP policy and operations. Public comment is welcome during a specific "public comment period" as announced and scheduled. Contact the State of Indiana EAP for details.
Meeting People At Their Need
The Energy Assistance Program provides financial assistance to low-income households to maintain utility services during the winter heating season for Hamilton County families.
The program assists people from November 1st of each year until May 15 of the following year.
“I didn’t know how I was going to bring in enough money for food and pay for my medication, then I heard about GSN.”
“Our drivers were so touched by the Holiday work and the hope you gave to the community.”
“We hope to be a part of your organization and make a difference in someone else's life-like you have in ours.”